Schedule an Appointment
Scheduling Information
Advisors are available to answer most questions by phone, email or in person. If it is determined that the question requires more complex advising or if you wish to speak with a financial aid counselor, an appointment may be scheduled.
Generally, appointments may be scheduled with any counselor.
If requesting disability or language accommodations for your appointment, please contact our office via phone or email so we may schedule your appointment with an appropriate length of time.
Before Scheduling An Appointment
Before scheduling an appointment, review some of our Frequently Asked Questions.
- How do I check my financial aid requirements?
- When does financial aid disburse?
- How do I appeal for Satisfactory Academic Progress (SAP) reinstatement?
Didn't find your answer? Feel free to call, email or stop by or proceed with scheduling an appointment.
In the event that your appointment can be handled by an advisor or another department on campus, you may be contacted prior to your scheduled appointment and the appointment canceled if appropriate.
Counselors have reserved certain hours of the day to meet with students and families. Please do not contact them outside of the scheduled appointment time as response is not guaranteed. If you need assistance outside of your scheduled appointment time, contact the Financial Aid Services Center at financialaid@wwu.edu or (360) 650-3470.
All appointments are available via Microsoft Teams (virtual appointments), phone or in person. In you are unable to access Teams and wish to schedule a virtual appointment, contact our office by phone at (360) 650-3470.
Specific Situations
If any of the following pertain to your financial aid status, please schedule an appointment with the specific counselor as noted.
WASFA/Foster Youth/Passport Scholarship
If you are a WASFA (Washington Application for State Financial Aid) filer, former foster youth, or have questions about the Passport Scholarship, please schedule your appointment with Dina Murphy.
Homeless
To discuss or confirm your status as an unaccompanied homeless youth (UHY) or a youth at-risk of homelessness schedule your appointment with Keely Flege.