Schedule an Appointment

Scheduling Information

Advisors are available to answer most questions by phone, email or in person.  If an advisor determines that the question requires more complex advising or if you wish to speak with a financial aid counselor, an appointment may be scheduled.

Generally, appointments may be scheduled with any counselor.

If requesting disability or language accommodations for your appointment, please contact our office via phone or email so we may schedule your appointment with an appropriate length of time.

Before Scheduling An Appointment

Before scheduling an appointment we encourage you to review some of our Frequently Asked Questions. 

Didn't find your answer?  Feel free to call, email or stop by or proceed with scheduling an appointment.

2024-2025 FAFSA Assistance

Call or stop by our office to schedule an appointment for 2024-2025 FAFSA Assistance if you are experiencing an issue with submitting your FAFSA or unable to make a correction.  We are available to assist 9-5 Monday through Friday.

Schedule an Appointment

In the event that your appointment can be handled by an advisor or another department on campus, you may be contacted prior to your scheduled appointment and the appointment canceled if appropriate.

Counselors have reserved certain hours of the day to meet with students and families. Please do not contact them outside of the scheduled appointment time as response is not guaranteed. If you need assistance outside of your scheduled appointment time, contact the Financial Aid Services Center at financialaid@wwu.edu or (360) 650-3470.

All appointments are available via Microsoft Teams (virtual appointments), phone or in person. In you are unable to access Teams and wish to schedule a virtual appointment, contact our office by phone at (360) 650-3470.

Specific Situations

If any of the following pertain to your financial aid status, please schedule an appointment with the specific counselor as noted.

WASFA Filer

If you are a WASFA (Washington Application for State Financial Aid) filer, please schedule your appointment with Dina Murphy.

Homeless

If you would like to discuss or confirm your status as an unaccompanied homeless youth/youth at-risk of homelessness, please schedule your appointment with Molly Paterson.